Who We Are
We are dedicated to bridging the gap between patients and the healthcare industry through clear communication.
Our mission focuses on enhancing understanding of trial documentation for patients through structured reviews and engagement.
Our team
Our team consists of highly qualified and motivated professionals, who are all experts in their field. With many years of experience in the industry, they have the expertise to provide comprehensive, first-rate services to our clients.
Andrea Chan
The Linguist
Dr. Wing Shan Chan (known to most as Andrea Chan) is an Accredited Linguist (Australian Linguistic Society) with a PhD in Linguistics. Fluent in English, Cantonese, and Mandarin, Dr. Chan brings a multilingual and multicultural lens to her work. With a keen empathy for patient experiences, she is dedicated to bridging communication gaps within healthcare. She applies her adept command of language to simplify intricate medical terminology and procedures, producing clear, user-friendly patient documents essential for empowering individuals to make well-informed decisions regarding their treatment
Anelle Rautenbach
The administrator
Anelle Rautenbach: An Architect of Quality Management Systems.
Imagine transforming organizational disorder into seamless excellence – that’s Anelle Rautenbach’s superpower. With 20+ years of mastering quality management and endorsement, Anelle doesn’t just implement systems—she designs them from the ground up, turning complex regulations into well-oiled machines.
Her playbook? Building phased Quality Management Systems that empower teams, slash risks, and make compliance feel effortless. From designing e-learning frameworks to navigating regulatory landscapes, Anelle’s approach blends precision with a passion for growth and development.
Ready to engineer a culture of quality? Anelle’s blueprint turns ambition into action.
Andrew Jones-Angove
The Coordinator
Andrew Jones-Angove has a long and engaging background in project management and production in heavy industry, with a host of life experience, enabling clear thinking and guidance with an attentive attitude
Andrew serves as advocate and lead in this adaptive and driven team
Services
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Join Us on This Journey
Become part of a community that seeks clarity and empowerment in clinical trials. We invite you to engage with us and help shape patient-facing materials that make a true difference.
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